Find answers to the most common questions about reporting a case, himaya’s services, how we protect children, and how you can get involved or support our work.
You can report a concern through our hotline, e-helpline, social media platforms, or by contacting one of our regional offices. All reports are handled confidentially by trained child protection professionals.
Our team assesses the situation and determines the appropriate protection pathway based on the child’s needs and level of risk. This may include psychosocial support, case management, referrals, or judicial protection measures when necessary.
Yes. You can choose to remain anonymous when reporting a concern. However, sharing your contact information may help our team follow up more effectively if needed.
Is the information I share confidential?
Yes. All information shared with himaya is treated with strict confidentiality and handled with care and professionalism.
What types of cases does himaya respond to?
himaya responds to cases involving physical violence, sexual abuse, emotional and psychological abuse, neglect, exploitation, cyber violence, child marriage, child labor, gender-based violence concerns, emotional distress, and other situations affecting the safety and wellbeing of children under the age of 18.
How does himaya support children recovering from violence or abuse?
himaya provides integrated child protection, gender-based violence, and psychosocial support services to help children and families recover from violence, restore safety, and navigate difficult situations with care and dignity.
What happens when a child’s safety requires legal protection?
In high-risk situations, himaya may refer to judicial protection measures in coordination with juvenile courts and relevant legal authorities to help ensure the child’s safety and protection.
Explore Judicial Protection Services →
How does himaya work to prevent violence against children?
himaya works to prevent violence through awareness sessions, school-based programs, community initiatives, capacity building, child protection policies, and partnerships that help create safer environments for children.
Does himaya work with schools and communities?
Yes. himaya works closely with schools, municipalities, institutions, caregivers, and communities to strengthen child protection systems, raise awareness, and promote safer environments for children.
Organize a Session With himaya →
How can I request or participate in a training?
Schools, institutions, organizations, municipalities, and professionals can contact himaya to request trainings, workshops, or awareness sessions through our Capacity Building services.
How can I volunteer, apply for an internship, or join the team?
You can explore opportunities through the Get Involved page, where you can apply for volunteering, internships, or open positions with himaya.
How can I donate or support himaya?
You can support himaya through financial or in-kind donations to help continue protecting and supporting children and families across Lebanon.
How can I submit feedback or a complaint?
Feedback and complaints can be submitted through the Contact Us page and are handled confidentially by the relevant team.